Privacy policy

Your privacy is important to PlatoSleep. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website.

Information We Collect

When you place an order, contact us, or browse our website, we may collect information such as:

Name
Shipping and billing address
Email address
Phone number
Payment information (processed securely through our payment providers)
Order history
Device and website usage information, including IP address and browser type

How We Use Your Information

We use your information only for legitimate business purposes, including:

Processing and fulfilling your orders
Providing customer service and responding to inquiries
Sending order confirmations, shipping updates, and other service-related communications
Preventing fraud and maintaining the security of our website
Improving our products, services, and website performance
Meeting legal and regulatory requirements

We use your information only as necessary to provide our services.

Information Sharing

We do not sell, rent, or trade your personal information to any third party.

We do not use your personal information for advertising or marketing purposes without your consent.

We may share limited information only with trusted service providers that help us process payments, fulfill orders, deliver packages, or operate our website. These providers are permitted to use your information only to perform the services requested on our behalf.

Data Security

Our website is protected by a valid SSL (Secure Sockets Layer) certificate, which encrypts data transmitted between your device and our website.

We also maintain reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or misuse.

Cookies

Our website uses cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to applicable legal obligations.

Third-Party Services

Our website may contain links to third-party websites or use third-party payment and shipping services. Their privacy practices are governed by their own privacy policies.