Shipping policy

Thank you for shopping with PlatoSleep. Please review the information below before placing your order.

Order Processing

Orders are processed and shipped within 2–5 business days after payment is confirmed. Business days do not include weekends or public holidays.

Orders placed after 3:00 PM (EST) will be processed on the next business day.

Shipping Destination

We currently ship within the United States only.

At this time, we do not accept or ship international orders.

Estimated Delivery Time

After your order has been shipped, the estimated transit time is 5–10 business days for standard delivery within the United States.

Please note that all delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, or other factors beyond our control.

Shipping Rates

Standard shipping charges are based on the order subtotal:

Orders from $0.01 to $50.00: $6.00 shipping.
Orders over $50.00: Free Standard Shipping.

No additional handling or processing fees will be charged.

Carriers & Order Tracking

Orders are shipped through USPS (United States Postal Service).

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. If you have created an account, tracking information will also be available in your account.

Shipping Restrictions

We currently deliver only to addresses within the United States.

We do not ship to international destinations.

Shipping Delays

While we make every effort to ship and deliver orders on time, delays may occur due to holidays, severe weather, carrier disruptions, or supply chain issues.

If your shipment is significantly delayed, we will notify you using the contact information provided with your order whenever possible.

If your package is lost or arrives with significant shipping damage, please contact us within 14 days of the expected delivery date so we can assist you with a resolution.